Intake Coordinator - Home Health / Hospice
--Readyteam--
Our Virtual Home Health / Hospice Intake Coordinators help home health / Hospice agencies manage the referral and admission process with accuracy, organization, and efficiency. They support the intake workflow from the initial referral through admission coordination, helping agencies respond quickly, reduce delays, and maintain clear communication with patients, providers, and internal teams.
Responsibilities include receiving and reviewing referrals, verifying required intake documents, requesting missing clinical records, coordinating with referral sources, entering patient demographics, organizing insurance and authorization information, assisting with scheduling start-of-care visits, and communicating updates to clinical and administrative staff.
With strong attention to detail and familiarity with home health workflows, our Virtual Home Health / Hospice Intake Coordinators help agencies improve referral turnaround time, maintain organized documentation, and create a smoother admission experience for patients and providers.
Core Requirements
Applicants must meet all of the following:
- From the Philippines and doesn't have any dual citizenship
- Excellent English communication skills
- Home health or hospice experience
- Strong organizational and time management skills
- Detail-oriented with high accuracy
- Ability to multitask and prioritize work
- EHR/EMR experience
- Strong computer skills and ability to learn new software
- Willing to be trained for a month
Beneficial Experience
The following skills and experiences are highly valued but not mandatory:
- Medicare home health or hospice knowledge
- Referral or intake coordination experience
- Insurance verification experience
- Prior authorization experience